Journal of Information Systems Engineering and Management (JISEM) - 2025 : Exploring the Impact of Compensation and Benefits on Employee Retention: A Comprehensive Analysis

Abugu, Emmanuel (2025) Journal of Information Systems Engineering and Management (JISEM) - 2025 : Exploring the Impact of Compensation and Benefits on Employee Retention: A Comprehensive Analysis. Journal of Information Systems Engineering and Management (JISEM), 10 (34s). pp. 267-283. ISSN 2468-4376

Text Exploring the Impact of Compensation and Benefits on Employee Retention _ A Comprehensive Analysis.pdf Download (688kB)

Abstract

Employees are vital to organisational success. This study investigates the relationship between compensation and benefits and employee retention among Small and Medium Enterprises (SMEs) in Malaysia. Guided by the Social Exchange Theory (SET), the study developed and tested a conceptual framework using a quantitative approach. A total of 755 questionnaires were distributed, with 446 valid responses analysed using Confirmatory Factor Analysis (CFA) and Partial Least Squares Structural Equation Modelling (PLS-SEM) through SPSS and SmartPLS. The findings indicate that compensation and benefits have a significant positive effect on employee retention. The study contributes to the literature on employee retention and engagement while extending the application of Social Exchange Theory (SET) and Job Demands–Resources (JD-R) Theory in the Malaysian SME context.

Item Type:	Article
Uncontrolled Keywords:	Compensation and Benefits; Employee Retention; Human Resource Management (HRM); Small and Medium Enterprises (SMEs); Social Exchange Theory (SET); Job Demands–Resources (JD-R) Theory; Malaysia; PLS-SEM
Subjects:	H Social Sciences > HF Commerce
Divisions:	Institute of Professional Studies (IPS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	30 Jul 2026 04:30
Last Modified:	30 Jul 2026 04:30
URI:	http://eprints.uptm.edu.my/id/eprint/5921

Actions (login required)

View Item