Asian Journal of Water, Environment and Pollution - 2025 : Integrating Human Resource Management and Logistics Coordination to Enhance Malaysian Flood Response

Mat Jusoh, Zeti Suzila (2025) Asian Journal of Water, Environment and Pollution - 2025 : Integrating Human Resource Management and Logistics Coordination to Enhance Malaysian Flood Response. Asian Journal of Water, Environment and Pollution, 22 (4). pp. 139-150. ISSN 0972-9860

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Abstract

Flood disasters in Malaysia pose recurring challenges to humanitarian operations, necessitating stronger internal capabilities within responding organizations. While prior studies have acknowledged the individual roles of human resource management (HRM) and logistics coordination in disaster response, there is limited empirical research examining their combined impact on humanitarian operations performance (HOP), particularly within Southeast Asian contexts. This study addresses that gap by evaluating the dual and synergistic effects of HRM and logistics coordination on HOP among humanitarian organizations operating in Malaysia. The study employed a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). A structured questionnaire was distributed to personnel from the Malaysian Civil Defence Force (APM) and non-governmental organizations (NGOs). Findings revealed that both HRM and logistics coordination significantly and positively influence humanitarian operations performance, with HRM having a greater effect. The study highlights the importance of integrating strategic human capital development and synchronized logistics systems in disaster response planning while contributing to SDGs 9, 16 and 17.

Item Type:	Article
Uncontrolled Keywords:	Sustainable development goals; Human resource management; Logistics coordination; Humanitarian operations; Flood disaster management; Malaysia
Subjects:	H Social Sciences > HD Industries. Land use. Labor
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	30 Jul 2026 08:25
Last Modified:	30 Jul 2026 08:27
URI:	http://eprints.uptm.edu.my/id/eprint/5932

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