Journal of Information Systems Engineering and Management (JISEM) - 2025 : Mobile Payment Payment Adoption Among Rural Petrol Station Dealers in Malaysia: A Review

Manan, Borhan and Ishak, Nisrin and Ali, Adam Shukry (2025) Journal of Information Systems Engineering and Management (JISEM) - 2025 : Mobile Payment Payment Adoption Among Rural Petrol Station Dealers in Malaysia: A Review. Journal of Information Systems Engineering and Management (JISEM), 10 (47s). pp. 456-468. ISSN 2468-4376

Text Mobile Payment Payment Adoption Among Rural Petrol Station Dealers in Malaysia_ A Review.pdf Download (591kB)

Abstract

This review examines the adoption of mobile payment (m-payment) among rural petrol station dealers in Malaysia. A total of 325 articles were initially identified, with 135 studies meeting the inclusion criteria (English-language, full-length articles published between 2018–2022). The review highlights that research has largely focused on consumer adoption rather than merchants, leaving a significant gap in understanding rural merchant acceptance. The findings identify cost, security, and attitude as the primary barriers influencing the adoption of m-payment among rural petrol station dealers. The study also discusses theoretical foundations based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behaviour (TPB), proposing future research directions and practical recommendations to accelerate digital payment adoption in rural areas.

Item Type:	Article
Uncontrolled Keywords:	Mobile Payment (m-Payment); Merchant Adoption; Rural Areas; Petrol Station Dealers; Mobile Wallet; UTAUT; Theory of Planned Behaviour (TPB); Security; Cost; Malaysia
Subjects:	H Social Sciences > HF Commerce
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	03 Aug 2026 08:37
Last Modified:	03 Aug 2026 08:37
URI:	http://eprints.uptm.edu.my/id/eprint/5941

Actions (login required)

View Item