Multidisciplinary Science Journal - 2025 : The Role of Communication Technology in Money Mule Victimisation: Platforms, Content, and Periods

Alias, Nurul Zaitul Itri and Kamaruddin, Azlina (2025) Multidisciplinary Science Journal - 2025 : The Role of Communication Technology in Money Mule Victimisation: Platforms, Content, and Periods. Multidisciplinary Science Journal, 8. pp. 1-8. ISSN 2675-1240

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Abstract

The study examines communication between scammers and money mule victims, focusing on the platforms used, communication content, and duration of interactions. Based on comprehensive interviews with nine money mule victims, it identifies communication content involving loans, Bitcoin, trading, part-time jobs, SSM and online games; platforms including WhatsApp, Facebook, Instagram, SMS, telephone calls and face-to-face interaction; and communication periods ranging from days to months. The findings show that communication technologies can facilitate manipulation leading to financial losses, legal problems and emotional distress.

Item Type:	Article
Uncontrolled Keywords:	communication technology; communication activities; money mules; scammers; cybercrime
Subjects:	H Social Sciences > HV Social pathology. Social and public welfare
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	10 Aug 2026 08:35
Last Modified:	10 Aug 2026 08:35
URI:	http://eprints.uptm.edu.my/id/eprint/5966

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